Big businesses can turn to highly paid consultants to solve problems they can’t or don’t want to solve. Individuals and small businesses can hire experts, too, and there’s no shortage of choices. In fact, for most of us, that’s the problem: There are too many choices for services that can fix your PC, provided you’re willing to drop it off at a repair depot, let someone into your home to fix it, or give someone you’ve never met remote control of it. Which one’s right for you?
On-site service is one possibility, but it means you’ll lose a big part of your day waiting for a stranger to show up at your doorstep, and that doesn’t cut it if you need help now! In this Internet era, that feels about as retro as doctors that make house calls. It ain’t cheap, either: Geek Squad’s Advanced Diagnostic & Repair service costs $250 for a home visit. That’s a lot, if all you need is a new driver for your graphics card. Why not take advantage of the new-fangled Internet (and old-fangled telephone), which can often get you identical results, faster and cheaper? For example, the same Geek Squad service online costs just $129
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