EBay did well in the year’s first quarter, but the NY Times reports that new CEO John Donahoe isn’t done making changes.
Mr. Donahoe, who has been running the company since his appointment to the top spot was announced in January, wants the company, the Internet’s largest e-commerce site, to operate less like an unruly flea market and more like a strip mall — where buyers are guaranteed to have a comfortable and predictable shopping experience…
Mr. Donahoe has pushed through a series of significant changes to the auction site, many of them favoring big, reliable sellers. And that has meant inevitable rancor in eBay’s boisterous community of smaller sellers who have made a living out of selling knickknacks from home.
Changes like that may attract people like me, who have never used EBay much, but I’d guess the company will have to tread cautiously. People who really like EBay seem to love the fact you never know quite what will happen when you log on.
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